Join our team

Europe

Full Time

Sales

Traefik Labs is a VC-backed company that develops simple and future-proof cloud-native networking solutions for modern IT environments. The company’s popular open-source projects include Traefik, the cloud-native application proxy with more than 2.5 billion downloads and used by the world’s largest web companies. Traefik Labs’ mission is to simplify cloud-native adoption for all enterprises.

We value openness and trust. We believe that simpler is better, that Open Source is superior, and that community drives innovation!

Having largely proven product-market fit, Traefik Labs is building the Marketing and Sales team that will drive it to the next level, with solid business ambitions in Europe and the USA. If you love the energy of fast-growing tech startups and feel at home in the data center infrastructures space, Traefik Labs may be your next challenge!

The Position

As a Business Development Representative, you will be responsible for qualifying and identifying business opportunities, as well as closing deals on our entry-level segment. You’ll work closely with the Account Executives and marketing team to position the Traefik Labs product offering and generate revenue.

Responsibilities

You will be given the opportunity to learn from business leaders across the organization, deepening your industry knowledge through a vibrant cloud native learning environment.

You will:

• Perform outbound sales activities such as cold calling, lead follow-up, sales qualifications, and offer extensions to new and/or existing B2B enterprise customers.
• Develop effective messaging while uncovering opportunities to be passed to Account Executives and develop Account Management Skill Set, by offloading critical tasks from the Account Executives.
• Daily tasks will include quoting, pricing, asset management and contact acquisition, meet activity metrics for outbound calls, appointments and opportunities identified.
• Maintain contact with customers to ensure customer satisfaction, issue resolution and help to drive the expansion of Traefik Labs Technologies’ footprint and provide an improved customer experience by offering immediate response and feedback.
• Complete development curriculum to demonstrate core strengths needed to progress to Account Executive role.

Requirements

Take the first step towards your dream career!

Every Traefik Labs team member brings something unique to the table. Here’s what we are looking for with this role:

• Business / IT related degree
• 0-12 months of full-time work experience
• Drive and determination
• A strong work ethic
• Excellent presentation and communication skills
• Attention to detail
• Passion for sales and technology
• Previous experience in IT Sales
• Whatever your native language is, you have solid skills in English

The Location

This position is based in Europe.

Apply here

Worldwide

Full Time

Engineering

Traefik Labs is a VC-backed company that develops simple and future-proof cloud-native networking solutions for modern IT environments. The company’s popular open-source projects include Traefik, the cloud-native application proxy with more than 2 billion downloads and used by the world’s largest web companies. Traefik Labs’ mission is to simplify cloud-native adoption for all enterprises.

We value openness and trust. We believe that simpler is better, that Open Source is superior, and that community drives innovation!

The Position

We are looking for a front-end developer with experience in developing complex and dynamic web interfaces. He or she will bring his or her expertise to improve and build with our team the visible elements of our innovative solutions, helping our users and customers manage distributed architectures leveraging our products.

The front-end developer will integrate one of our feature teams consisting of talented engineers who have experience in building and maintaining Traefik, one of the most popular open-source solutions in the infrastructure landscape.

He or she will participate in designing, developing, and maintaining the UI of our products to ensure the best user experience, leveraging modern react-based frameworks like Next.js and using and maintaining faency, our open-source component library.

The front-end developer will play a key role in features early design and help improve our technology, solving complex problems to introduce new cutting-edge ideas to our product line.

Requirements

• 5+ years experience building dynamic applications with React and TypeScript
• Passionate about open-source software, cloud computing, and distributed systems
• Extensive knowledge and understanding of what makes a great user experience
• Team player looking for contributing to the company success
• Experience with UI unit testing and integration tests

Location

US or EU. While we practice remote working, the team regularly meets in real life; the ambition is international – as is our user base – and the missions require various levels of international traveling.

Apply here

Worldwide

Full Time

Engineering

Traefik Labs is a VC-backed company that develops simple and future-proof cloud-native networking solutions for modern IT environments. The company’s popular open-source projects include Traefik, the cloud-native application proxy with more than 2 billion downloads and used by the world’s largest web companies. Traefik Labs’ mission is to simplify cloud-native adoption for all enterprises.

We value openness and trust. We believe that simpler is better, that Open Source is superior, and that community drives innovation!

The Position

We are looking for a network specialist with experience in cloud platforms. He or she will bring his or her expertise to build with our team innovative solutions to help our customers manage distributed architectures leveraging our products.

The network expert will work directly within a feature team that consists of talented engineers that have experience in building and maintaining Traefik, one of the most popular open-source solutions in the infrastructure landscape.

He or she has developed a passion for networking and will design, explain, deploy, and maintain connected and distributed architectures while ensuring the network security.

The network expert will play a key role in studies and help improve our technology, solving complex problems to introduce new cutting-edge features to our product line.

The network expert will report to the Head of Product in charge of managing our SaaS solutions.

Responsibilities

• Subject matter expert for Traefik Labs networks and product lines
• Lead the installation, support, and maintenance of advanced network components
• Research availability, performance, and security of network systems.
• Monitoring network performance to determine if adjustments need to be made
• Troubleshoot and resolve advanced network hardware and network related problems.

Requirements

• 5-10 years experience in building and managing an ever evolving network-challenging environment
• A strong technical background with a solid experience in defining and operating infrastructures on the cloud.
• Passionate about open-source software
• Extensive knowledge and understanding of networking and infrastructure technologies
• Extensive knowledge of network connectivity, technologies, protocols, and security.
• A creative mind who loves to share: while accomplishing goals requires focus, we do not work in silos; innovating and sharing matter to us

Location

US or EU. While we practice remote working, the team regularly meets in real life; the ambition is international – as is our users base – and the missions require various level of international traveling

Apply here

North America

Full Time

Marketing

Traefik Labs is a VC-backed company that develops simple and future-proof cloud-native networking solutions for modern IT environments. The company’s popular open-source projects include Traefik, the cloud-native application proxy with more than 2.5 billion downloads and used by the world’s largest web companies. Traefik Labs’ mission is to simplify cloud-native adoption for all enterprises.

We value openness and trust. We believe that simpler is better, that Open Source is superior, and that community drives innovation!

Having largely proven product-market fit, Traefik Labs is building the Marketing and Sales team that will drive it to the next level, with solid business ambitions in Europe and the USA. If you love the energy of fast-growing tech startups and feel at home in the data center infrastructures space, Traefik Labs may be your next challenge!

The position

As a Product Marketer, you will be responsible for the narrative of Traefik Labs’ open source and commercial products by creating clear and compelling positioning and messaging, and educating and evangelizing the market. You'll work closely with marketing, product, and sales teams to launch new products to market, create sales tools and marketing material to position our products, business benefits, and competitive differentiation.

Responsibilities

• Develop Traefik Labs product positioning, value proposition, and messaging that differentiates our products from other competitive products in the market
• Coordinate product launches by working cross-functionally across the company
• Gather competitive intelligence about other commercial and open-source products and drive competitive analysis and positioning
• Synthesize customer feedback to discover emergent needs and trends that lead to innovative solutions.
• Participate in the go-to-market (GTM) engagements like roadshows, workshops, webinars, solutions demos, and industry and partner events
• Create key product collateral assets that help explain our products, solutions, and services offerings (technical presentations, white papers, case studies, presentations, blogs, videos)
• Communicate the vision and value of new products to the sales team and develop sales tools that facilitate the selling process
• Support the development of marketing communications across different channels
• Work closely with industry analysts to participate in and influence their reporting on the industry and their view of Traefik Labs
• Produce compelling external-facing content, including thought leadership content, customer stories, webinars, datasheets, solution guides
• Work with ecosystem partners to create joint value proposition documents and partner collaterals
• Connecting with customers and users of our solutions to define customer testimonials and case studies

What you’ll bring

• Successful experience with technical software products, either as a product marketer, content marketer, or business developer
• You’re innately passionate about open source technologies and their communities
• Good understanding of data center infrastructure and related businesses
• Excellent people and project management skills to interact and organize teamwork across functional teams and third parties.
• Excellent written communication and presentation skills
• Capability and experience in engaging with prospects, clients, media, influencers, and partners at all levels, including DevOps and C-levels

This position calls for the following qualities

• A very strong team spirit: we believe that the quality of our team is the number one asset of the Company
• Extreme focus on meeting goals: we are fast-growing, but this is just the beginning; we are an industry leader that strives for perfect execution
• A creative mind who loves to share: while accomplishing goals requires focus, we do not work in silos; innovating and sharing matter to us
• Anything from serious interest to a definite passion for Open Source
• Whatever your native language is, you have solid skills in English

The Location

This position is based in the US.

Apply here

Europe

Full Time

Design

Traefik Labs is a VC-backed company that develops simple and future-proof cloud-native networking software for modern IT environments. The company’s popular open-source projects include Traefik, the cloud-native application proxy with more than 2 billion downloads and used by the world’s largest web companies. Traefik Labs’ mission is to simplify networking complexity for developers and operations teams.

We believe that simpler is better, that Open Source is superior, and community drives innovation!

The Position

Our team is growing and we're looking for a UI/UX designer to help us design and develop amazing B2B SaaS product interfaces that engineers will love, where every detail is carefully thought out and the whole user experience is intuitive.

Responsibilities

• Create simple, innovative, stylish, and user-friendly designs for web user interfaces.
• Create and develop design library in close collaboration with the front-end teams
• Drive design processes all the way, from setting flows and wireframes to detailed design for the team
• Be a driving force in building and developing UX and design for a product that grows fast
• Become part of cross-functional teams throughout the company

Requirements

• You have experience working with open-source companies, developer-oriented solutions, or B2B tech startups
• You have at least 3 years of experience designing SaaS product UI
• You are very creative and want to work with the product/engineering/marketing teams from idea and research to build the best products
• You have a solid knowledge of user experience and product design skills
• You are curious to understand the "Why" and not afraid to ask questions before jumping into implementation
• You have a strong sense of good aesthetics and visual design trends and are at the forefront of the latest best trends and practices
• You are comfortable working with tight deadlines and moving environments
• You own your projects and have a high sense of responsibility
• You are fluent in English
• You are comfortable working with remote teams

The Location

This position is based in Europe (remote).

Apply here

Worldwide

Full Time

Engineering

Traefik Labs is a VC-backed company that develops simple and future-proof cloud-native networking solutions for modern IT environments. The company’s popular open-source projects include Traefik, the cloud-native application proxy with more than 2 billion downloads and used by the world’s largest web companies. Traefik Labs’ mission is to simplify cloud-native adoption for all enterprises.

We believe that simpler is better, that Open Source is superior, and community drives innovation!

The Position

Our documentation must reflect the high-quality standards we follow when building our solutions. Pursuing this goal, we’re looking for a technical writer to help us create the best user experience for both beginners discovering our products and experts looking for advanced configuration options.

Your Mission:

• Design and write documentation for our products
• Work with the engineering team to make the products easier to use and to ensure usability stays at the heart of the design
• Select appropriate medium for message or audience
• Standardize content across platforms and media
• Leverage users’ feedback to improve the documentation
• Write and review technical articles, blog posts, and talks

What you’ll bring:

• You have proven, successful experience in writing technical documentation for popular software
• A passion for teaching and explaining high-level and technical concepts

This position calls for the following qualities:

• A powerful team spirit: we believe that the quality of our team is the number one asset of the Company
• Extreme focus on meeting goals: we are fast-growing, but this is just the beginning; we are an industry leader that strives for perfect execution
• A creative mind who loves to share: while accomplishing goals requires focus, we do not work in silos; innovating and sharing matter to us
• Anything from serious interest to a definite passion for Open Source
• Whatever your native language is, you are fluent in English

Apply here

Worldwide

Full Time

Engineering

We are looking for backend developers to help our team improve Traefik Labs products.

Your Mission

• You will develop Traefik, our flagship product
• You will work closely with Docker/Swarm, Kubernetes, Mesos, Rancher, …
• You will be part of a super-active open source project
• You will provide support to our user base
• You will participate in Conferences & Meet-Ups
  

What you’ll bring

• You love technical challenges!
• You have proven and successful experience in a project that involved a microservices architecture
• Open-Source technology belongs to your culture
• Code quality matters to you
• You work as a team, not as an individual

This position calls for the following qualities

• A very strong team spirit: we believe that the quality of our team is the number one asset of the Company
• Extreme focus on meeting goals: we are fast growing, but this is just the beginning; we are an industry leader that strives for perfect execution
• A creative mind who loves to share: while accomplishing goals requires focus, we do not work in silos; innovating and sharing matter to us
• Anything from a serious interest to a definite passion for Open Source
• Whatever your native language is, you have solid skills in English
• While we practice remote working, the team regularly meets in real life; the ambition is international – as is our users base – and the missions require various level of international traveling

Apply here

docker run -it traefik/jobs

Worldwide

Full Time

Engineering

We are looking for platform engineers to help our team improve Traefik Labs products.

Your Mission:

• You will maintain and improve our online platforms
• You will work closely with Infra-as-Code on Kubernetes, ClusterAPI, Terraform, Flux, Grafana Cloud, AWS, GCP, …
• You will be part of a super-active open source project
• You will provide support to our user base
• You will participate in Conferences & Meet-Ups
  

What you’ll bring:

• You love technical challenges!
• You have proven and successful experience in a project that involved a microservices architecture
• Open-Source technology belongs to your culture
• Code quality matters to you
• You work as a team, not as an individual

This position calls for the following qualities:

• A very strong team spirit: we believe that the quality of our team is the number one asset of the Company
• Extreme focus on meeting goals: we are fast growing, but this is just the beginning; we are an industry leader that strives for perfect execution
• A creative mind who loves to share: while accomplishing goals requires focus, we do not work in silos; innovating and sharing matters to us
• Anything from serious interest to a definite passion for Open Source
• Whatever your native language is, you have solid skills in English
• While we practice remote working, the team regularly meets in real life; the ambition is international – as is our users base – and the missions require various levels of international traveling

The location

100% Remote

Apply here

You can try to resolve this technical challenge:

docker run -it traefik/jobs

Or Apply here:

Worldwide

Full Time

Engineering

We are looking for developers & systems engineers to help our team improve Traefik.

Your Mission:

• You will develop Traefik, our flagship product
• You will work closely with Docker/Swarm, Kubernetes, Mesos, Rancher, …
• You will be part of a super-active open source project
• You will provide support to our user base
• You will participate in Conferences & Meet-Ups
  

What you’ll bring:

• You love technical challenges!
• You have proven and successful experience in a project that involved a microservices architecture
• Open-Source technology belongs to your culture
• Code quality matters to you
• You work as a team, not as an individual

This position calls for the following qualities:

• A very strong team spirit: we believe that the quality of our team is the number one asset of the Company
• Extreme focus on meeting goals: we are fast growing, but this is just the beginning; we are an industry leader that strives for perfect execution
• A creative mind who loves to share: while accomplishing goals requires focus, we do not work in silos; innovating and sharing matter to us
• Anything from a serious interest to a definite passion for Open Source
• Whatever your native language is, you have solid skills in English
• While we practice remote working, the team regularly meets in real life; the ambition is international – as is our users base – and the missions require various level of international traveling

Apply here

docker run -it traefik/jobs

Europe

Full Time

Engineering

Traefik Labs is a VC backed company that develops simple and future-proof cloud-native networking solutions for modern IT environments. The company’s popular open source projects include Traefik, the cloud-native application proxy with more than 2 billion downloads and used by the world’s largest web companies. Traefik Labs’ mission is to simplify cloud-native adoption for all enterprises.

We believe that simpler is better, that Open Source is superior, and community drives innovation!

The Position

As Traefik Labs Developer Advocate you will engage with our user and contributor community to help drive its growth. In this highly technical role, you will be an ecosystem influencer and champion of users’ needs. You will work to build relationships and deeply understand and improve people’s adoption journeys by driving activities ranging from inspiring users with the latest technology advancements and best practices to identifying and removing the friction points getting in their way.

Requirements

• Accomplished public speaker willing to speak at conferences, Meetups, and other relevant engagements.
• Technical writer with a track record of editorial and educational content
• Referenceable social media persona.
• Autonomous, yet highly collaborative, comfortable in a remote work culture using the tools associated with such a culture.
• Open source software advocate with contributions on GitHub.
• Comfortable coding and hacking on Docker and Kubernetes in an enterprise environment.
• Experience with Rancher, Mesos, and other technologies that Traefik integrates with.
  

Responsibilities

• Blogging, hacking, coding, demonstrating, documenting, educating, speaking, advocating
• Connect with user group members, online and in person, to build personal relationships and understand their needs, usage, journeys, and barriers to adoption
• Produce high quality technical “how-to” content (blogs, webinars, talks) addressing common user needs, latest technology advances, and emerging best practices
• Present at meetups, webinars, conferences, and other ecosystem events
• Provide structured feedback to Product Management to guide product evolution
• Write code where required to support how-to content or presentations
• Build and nurture relationships with influencers and open source leaders
• Support our user group through regular office hours and community channels & forum
• Tweet, create blog posts and other social media to your ideas and grow your ecosystem influence
• Monitor user group growth and health, tracking metrics and running regular user group surveys
• Seek out an understanding of the friction points getting in users’ way and launch & own programs to remove them
• Produce case studies, webinars, and podcasts featuring real users
• Travel regularly in Europe, and occasionally internationally, to attend or present at conferences, workshops, meetups, and other ecosystem events
  

The Location

This position is based in Europe to cover the EMEA region.

Apply here

Europe

Full Time

Engineering

Traefik Labs is a VC backed company that develops simple and future-proof cloud-native networking solutions for modern IT environments. The company’s popular open source projects include Traefik, the cloud-native edge router with more than 1.4 billion downloads and used by the world’s largest web companies. Traefik Labs’ mission is to simplify cloud-native adoption for all enterprises.

We believe that simpler is better, that Open Source is superior, and community drives innovation!

The Position

As Traefik Labs Solutions Architect you will work closely with the Sales team and put together customized presentations and product demonstrations supporting the sales strategy while illustrating our products’ ability to address clients unique business needs.

The activities you may be involved with include running workshops, conducting client interviews, secondary research, input from the Account Team, working with specialists, product managers, and other stakeholders.

Requirements

• Excellent listener, able to solve complex problems
• Big picture thinker able to visualize and illustrate technical solutions
• Proven technical skills with business acumen
• Excellent communications and interpersonal skills
• Strong presentation, executive client management and business development skills
• Understanding of modern application environment (containers, containers orchestrator, microservices)
• Understanding of new development methodology (Scrum, Devops)
• Understanding of modern IT production data center and software defined datacenter strategy
• Strong interpersonal skills, with proven ability to effectively engage with technical and non-technical audience
• Autonomous, yet highly collaborative, comfortable in a remote work culture using the tools associated with such a culture.
• Comfortable coding and hacking on Docker and Kubernetes in an enterprise environment.
• Experience with technologies that Traefik integrates with
• Ability and willingness to travel as necessary
  

Responsibilities

• Participate in the pre-sales process to understand customer business, technical objectives, and product requirements
• Gather a clear and agreed upon client vision
• Design solutions to meet the business/technical objectives
• Develop vision strategy and roadmaps deliverables to meet technical solutions
• Effectively communicate solutions architecture to the customer, third parties and the project teams
• Seek out an understanding of the friction points getting in the way of the technical validation
• Prepare arguments to handle objections and support technical validation in the context of the prospect
• Participate in account relationship and issue management activities
• Establish trustworthy relationships with customers and prospects technical users
• Maintain proficiency in Containous solutions offerings, value propositions, and representative case studies
• Obtain continuous feedback from the field, including customers, bringing IP back to corporate teams and making recommendations on future offerings
• Provide feedback to Product Management based on customer feedback
• Produce high quality best practices content (KB tech notes) addressing common user needs and latest technology advances
• Support the production of case studies, webinars, and podcasts featuring real users
• Travel regularly within the US, and occasionally internationally, to attend or present at conferences, workshops, meetups, and other ecosystem events
  

The Location

This position is based in Europe to cover the EMEA region.

Apply here

Worlwide

Full Time

Engineering

Traefik Labs is a VC backed company that develops simple and future-proof cloud-native networking solutions for modern IT environments. The company’s popular open source projects include Traefik, the cloud-native edge router with more than 2 billion downloads and used by the world’s largest web companies. Traefik Labs’ mission is to simplify cloud-native adoption for all enterprises.

We believe that simpler is better, that Open Source is superior, and community drives innovation!

The Position

As Traefik Labs Solutions Architect you will work closely with the Sales team and put together customized presentations and product demonstrations supporting the sales strategy while illustrating our products’ ability to address clients unique business needs.

The activities you may be involved with include running workshops, conducting client interviews, secondary research, input from the Account Team, working with specialists, product managers, and other stakeholders.

Requirements

• Excellent listener, able to solve complex problems
• Big picture thinker able to visualize and illustrate technical solutions
• Proven technical skills with business acumen
• Excellent communications and interpersonal skills
• Strong presentation, executive client management and business development skills
• Understanding of modern application environment (containers, containers orchestrator, microservices)
• Understanding of new development methodology (Scrum, Devops)
• Understanding of modern IT production data center and software defined datacenter strategy
• Strong interpersonal skills, with proven ability to effectively engage with technical and non-technical audience
• Autonomous, yet highly collaborative, comfortable in a remote work culture using the tools associated with such a culture.
• Comfortable coding and hacking on Docker and Kubernetes in an enterprise environment.
• Experience with technologies that Traefik integrates with
• Ability and willingness to travel as necessary
  

Responsibilities

• Participate in the pre-sales process to understand customer business, technical objectives, and product requirements
• Gather a clear and agreed upon client vision
• Design solutions to meet the business/technical objectives
• Develop vision strategy and roadmaps deliverables to meet technical solutions
• Effectively communicate solutions architecture to the customer, third parties and the project teams
• Seek out an understanding of the friction points getting in the way of the technical validation
• Prepare arguments to handle objections and support technical validation in the context of the prospect
• Participate in account relationship and issue management activities
• Establish trustworthy relationships with customers and prospects technical users
• Maintain proficiency in Containous solutions offerings, value propositions, and representative case studies
• Obtain continuous feedback from the field, including customers, bringing IP back to corporate teams and making recommendations on future offerings
• Provide feedback to Product Management based on customer feedback
• Produce high quality best practices content (KB tech notes) addressing common user needs and latest technology advances
• Support the production of case studies, webinars, and podcasts featuring real users
• Travel regularly within the US, and occasionally internationally, to attend or present at conferences, workshops, meetups, and other ecosystem events

Apply here

Worldwide

Full Time

Sales

Data Centers around the world are experiencing a massive revolution, driven by containers, microservices and cloud native architectures. At Traefik Labs, we develop advanced software solutions for the modern data centers. The company’s popular open source projects include Traefik, the cloud-native edge router with more than 2 billion downloads and used by the world’s largest web companies. Traefik Labs’ mission is to simplify cloud-native adoption for all enterprises.

Having largely proven product-market fit, Traefik Labs is now building the Marketing and Sales team that will drive it to the next level, with solid business ambitions in Europe and the USA. If you love the energy of fast growing tech startups and feel at home in the data center infrastructures space, Traefik may be your next challenge!

Your Mission

• Grow the revenues of Traefik Labs
• You will leverage our existing and extensive base of active business users, and work in relationship with our partners to identify and qualify leads.
• You will identify, assess, and transform business opportunities using your skills in designing, negotiating, and closing deals (software license, SaaS).
• You will also contribute to the definition of our commercial offerings by working closely with both your clients and the rest of our team. Your creativity here will be as useful as your pure sales skills!
• While commercial wins based on our base of existing users are the immediate priority, the role can take, in the mid term, a more strategic and managerial dimension, according to your profile and to the success of the mission.

What you’ll bring

• You love to penetrate new markets, close deals and win the game!
• You have proven, successful experience in selling B2B software
• Open-Source technology and go-to-market belong to your culture
• Your preferred buyer persona is in Enterprise (DevOps, CIO, CTO)
• You master both Premium and SaaS models
• You are born closer and also a creative person who loves challenges
• Your communication and negotiation skills are recognized and appreciated

This position calls for the following qualities

• A very strong team spirit: we believe that the quality of our team is the number one asset of the Company
• Extreme focus on meeting goals: we are fast growing, but this is just the beginning; we are an industry leader that strives for perfect execution
• A creative mind who loves to share: while accomplishing goals requires focus, we do not work in silos; innovating and sharing matter to us
• Anything from a serious interest to a definite passion for Open Source
• Whatever your native language is, you have solid skills in English

Apply here

Worldwide

Full Time

Marketing

Data Centers around the world are experiencing a massive evolution, driven by containers, microservices and cloud native architectures. Traefik Labs is a VC backed company that develops simple and future-proof cloud-native networking solutions for modern IT environments. The company’s popular open source projects include Traefik, the cloud-native edge router with more than 2 billion downloads and used by the world’s largest web companies. Traefik Labs’ mission is to simplify cloud-native adoption for all enterprises.

We believe that simpler is better, that Open Source is superior, and community drives innovation!

Having largely proven product-market fit, Traefik Labs is now building the Marketing and Sales team that will drive it to the next level, with solid business ambitions in Europe and the USA. If you love the energy of fast growing tech startups and feel at home in the data center infrastructures space, Traefik may be your next challenge!

Your Mission:

• Make our customers successful with our products
• You are the voice of our customers: You understand their goals and their needs, how our products impact their processes, you guide them on improving their experience with our product. You interact with them on a regular basis via various means and engage both reactively and proactively.
• You provide our clients with an optimal onboarding experience, train them to become increasingly self-sufficient, and accompany them as their usage grows.
• The success of your mission will transform our best clients into ambassadors; you will also understand their future needs and help identify and close upselling opportunities.
• Your knowledge of our clients’ usage and needs will contribute to the definition of our product strategy. As such, you will work very closely with the rest of the team (CTO, Sales, Product marketing). Based on your skills and successes, this role may take a managerial dimension as our users base and team grow.

What you’ll bring:

• Successful experience in a customer success role in a technical, B2B software environment
• Nothing makes you happier than a happy customer; you are a problem solver
• You know, understand, and appreciate the intricacies of open source software development
• You are a self-motivated, proactive team player with a natural curiosity and passion for learning with strong interpersonal skills
• You don’t fear high-pressure situations and your capacity to listen, your diplomacy, and your tact are recognized and appreciated
• Highly process-oriented mindset with a love for telling stories with data

This position calls for the following qualities:

• A very strong team spirit: we believe that the quality of our team is the number one asset of the Company
• Extreme focus on meeting goals: we are fast growing, but this is just the beginning; we are an industry leader that strives for perfect execution
• A creative mind who loves to share: while accomplishing goals requires focus, we do not work in silos; innovating and sharing matter to us
• Anything from a serious interest to a definite passion for Open Source
• Whatever your native language is, you have solid skills in English (French is a plus)
• While we practice remote working, the team regularly meets in real life; the ambition is international – as is our users base – and the missions require various level of international travelling

Apply here